Firmdale Hotels, 9-12 St Anne's Ct, Soho, , W1F 0BB

Working at Firmdale Hotels

Firmdale Hotels is an international award winning group comprising of 10 luxury hotels and 8 bars and restaurants in London and New York, offering exclusive training programmes and incredible career development. We are committed to deliver a great place to work, where excellent perks and benefits are offered, success is recognised and rewarded, long service is celebrated and everyone is involved in weekly, monthly and quarterly staff events

Firmdale Hotels embraces the unique qualities of each team member and encourages individuality - it starts with the person, not their CV. The company offers a warm environment, treating both employees and guests with respect and inclusivity. We inspire our teams to love what they do and live the Firmdale values‎: attention to detail, resilience, passion, enthusiasm and the importance of relationships with one another and with our guests.

Firmdale Hotels, which won the Caterer’s Best Employer Award at the 2020 and 2017 Cateys, has won several awards in recognition of its investment in people, including Best Candidate Experience and Excellence in Employee Engagement, as well as the Chef Development Strategy Award at the Springboard Awards for Excellence 2017

" We are committed to creating safe spaces to work, with our employees receiving support with lateral flow testing and the Covid 19 Vaccine. There is also a real focus on employee wellbeing, with activities and support available to all of our employees. Here at Firmdale, you have the opportunity to have your say, with employee-led committees allowing you to generate ideas and really make a difference. Wait, there’s more! Quarterly team events, volunteering and regular Manager catch-ups."
Why work for Firmdale Hotels?,

Others about us

I joined Firmdale straight out of school aged 18 and started as a Room Service Waiter at Knightsbridge Hotel. Starting with no experience, I have moved within the company, working at 5 of the London hotels, and completed the Management Development Training Program. Now I am a Food and Beverage Manager and have been awarded the UK Rising Star Restaurant Manager in 2016 and Hotel Catey F&B Manager of the Year in 2019

Alex

F&B Manager – Haymarket Hotel

I joined Firmdale straight out of school aged 18 and started as a Room Service Waiter at Knightsbridge Hotel. Starting with no experience, I have moved within the company, working at 5 of the London hotels, and completed the Management Development Training Program. Now I am a Food and Beverage Manager and have been awarded the UK Rising Star Restaurant Manager in 2016 and Hotel Catey F&B Manager of the Year in 2019

I started my career at Firmdale 2 years ago as a Pastry Sous Chef and was offered a promotion after just 6 months to Senior Pastry Sous Chef. I felt welcomed into the Firmdale family from my very first day, and have felt supported in my role ever since. Firmdale offers many opportunities to learn, grow and enhance my skills with the opportunity to take part in extra training sessions

Bernadette

Senior Pastry Sous Chef – Ham Yard Hotel

I started my career at Firmdale 2 years ago as a Pastry Sous Chef and was offered a promotion after just 6 months to Senior Pastry Sous Chef. I felt welcomed into the Firmdale family from my very first day, and have felt supported in my role ever since. Firmdale offers many opportunities to learn, grow and enhance my skills with the opportunity to take part in extra training sessions