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Senior Digital Product Manager - 12 Month FTC in London

Rail Delivery Group London

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Are you looking to start your career as a Senior Digital Product Manager - 12 Month FTC in London in London? Rail Delivery Group is currently hiring local talent for this Senior Digital Product Manager - 12 Month FTC in London role!


Closing Date for Applications

20 May 2026

Salary Range 

 £42,796 - £57,054

Requirements

What is the purpose of this job?

This role will own the digital product roadmap for RDG’s Accessible Journey Planner (AJP), leading and championing the end-to-end digital customer experience and user interface design from supplier procurement and selection through design, development, testing and go-live.

 

This is a fixed-term contract, funded by the AJP project, to provide dedicated product leadership through delivery and early live operation. Following go-live, there may be potential to extend the contract to support the ongoing AJP roadmap and continuous improvement, subject to funding and business need.

Role Overview

  • End-to-end product ownership (AJP): support the vision and drive outcomes for Accessible Journey Planning, translate user needs into a prioritised backlog, and drive delivery from discovery through into live service. 
  • Supplier procurement, selection and management: lead product input to procurement and supplier selection, define requirements and success measures, and work with the chosen supplier and internal teams to deliver against agreed scope, quality and timelines. 
  • Journey planning complexity and accessibility compliance: navigate the complexity of rules-based journey planning for an important customer group, ensuring the service is accessible and inclusive by design and remains compliant with relevant standards, policies and regulations as it evolves. 
  • Roadmap alignment and stakeholder leadership: own and communicate the AJP strategic roadmap, ensuring alignment to the DfT’s Accessibility roadmap and RDG priorities, and providing clear decisions, trade-offs and updates to stakeholders. 
  • Live service, continuous improvement and OKRs: define and track success measures for AJP, monitor performance and feedback, and prioritise enhancements, defect fixes and optimisation to improve outcomes over time. 

What can I expect to do in this job? 

This isn’t an exhaustive list, but things you can expect to be involved with include:

  • Own the product roadmap and priorities for the Accessible Journey Planner (AJP), aligning delivery to RDG/NRE objectives, customer needs and measurable outcomes. 
  • Lead discovery and define requirements by working with users, stakeholders and delivery teams to shape problems, validate assumptions, and translate insights into clear epics, user stories and acceptance criteria.
  • Drive end-to-end delivery from concept through build, test and release planning iterations, managing dependencies and supporting the team to deliver at pace without compromising quality. 
  • Champion accessibility and inclusive design, ensuring the product meets agreed accessibility standards, is informed by user research (including disabled users), and remains compliant as features evolve. 
  • Manage stakeholders and communications across RDG, suppliers/partners and industry bodies, building alignment, handling trade-offs and providing clear updates on progress, risks and decisions. 
  • Use data to optimise performance by defining success metrics/OKRs, monitoring live performance and customer feedback, and continuously improving journeys based on evidence. 
  • Support go-live and BAU operations including launch readiness, incident and defect triage, backlog refinement, and prioritisation of enhancements once the service is live.
  • Embed strong product ways of working including governance, documentation, decision logs, supplier management, and alignment with security, privacy and service management expectations. 

Who will my key contacts be?

  • Digital leadership and peers within the Digital team. 
  • Design and research (e.g.

Benefits

  • Paid Time Off

This Senior Digital Product Manager - 12 Month FTC in London position is a fantastic opportunity to join the team at Rail Delivery Group. Apply today via Placed!

About Rail Delivery Group

RDG (Rail Delivery Group) is a key organization within the UK's rail sector, focused on improving the passenger experience and operational efficiency. The Accessible Journey Planner (AJP) project is a significant initiative aimed at enhancing accessibility for all rail travelers.

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