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Full-Time Digital Support Team Manager in Ripon - Retail Sector

Wolseley UK Limited Ripon

Wolseley UK Limited Logo

Are you looking to start your career as a Full-Time Digital Support Team Manager in Ripon - Retail Sector in Ripon? Wolseley UK Limited is currently hiring local talent for this Full-Time Digital Support Team Manager in Ripon - Retail Sector role!


Salary:

Competitive + Bonus
 

Digital Support Team Manager – Ripon (Hybrid)

So, who are we? We are Wolseley, a leading specialist trade merchant across the UK and Ireland. We pride ourselves on putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.  

Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity/adoption leave and access to a great range of online and high street discounts.   

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more.

As a Digital Support Team Manager  based in Ripon, you’ll be responsible for:

  • Leading and managing the Digital Support Team, ensuring a consistently high standard of customer service across all digital channels

  • Supporting and enhancing digital trading capabilities for customers, branches, and the wider business

  • Collaborating closely with the Digital team to continuously improve and develop the overall digital customer experience

  • Overseeing team performance through effective communication management and strong people leadership practices

  • Building and maintaining strong relationships with internal stakeholders (from branch to director level), external customers, and key suppliers

And here’s what we’d like you to have:

  • Attention to detail and strong organisational skills

  • Excellent customer service and communication skills

  • Good people management and relationship skills

  • Strong decision-making skills

  • Remaining calm under pressure

  • Ability to work in a fast-paced and diverse environment

We look forward to receiving your application.

#ACMM50

Benefits

  • Paid Time Off
  • Retirement Plan
  • Performance Bonus
  • Health Insurance

This Full-Time Digital Support Team Manager in Ripon - Retail Sector position is a fantastic opportunity to join the team at Wolseley UK Limited. Apply today via Placed!

About Wolseley UK Limited

Wolseley is a leading specialist trade merchant across the UK and Ireland. They pride themselves on putting their people and customers at the heart of everything they do, providing opportunities to develop skills and build careers through their award-winning Wolseley Talent Guild.

Apply Now