Customer Service Team Leader
About the Job
Oxford
Full Time
£8.72 Per Hour (+ Extra £1.25 when Duty Managing)
About the Employer
Trusted Employer
Great Career Progression
#waytowork supporter
Paddy’s Customer Service Team Leaders are the face of the business! We want people who love talking, having banter and getting to know our customers. Staying calm under pressure, you must constantly look for ways to improve yourself and the shop. We are forever pushing and exploring new ways to drive the business to adapt to Retail’s ever evolving Online presence! Ideally, we want people who will embrace technology as they will flourish in Paddy Power, combining their ability to promote our online products and services within our shops and still provide an epic customer journey.
We want all our people to always want to achieve more so when we say progression, we mean it! Be Brave… Map your journey to reach your career goals through endless opportunities within our business. Your journey with us is simply what you make of it! Don’t worry if you’ve never worked in the betting industry before, we’ll give you the knowledge… but it’s your attitude that counts! Does this sound like you? If so, keep reading!
The main responsibilities of the role are:
Step up and guide operations in the absence of the Shop and Deputy Manager
Responsible for all shop operations including opening and closing procedures
Taking and processing bets
Keeping and maintaining shop presentation standards
Ability to adapt to different situations while still staying completely customer obsessed
Play by the rules by complying with Social Responsibility duties
What you’ll get in return:
Job security (furlough workers were given topped up salaries)
Opportunity for lots of over time to earn more money
Quarterly Shop Team Bonus
Training Programmes, Apprenticeship Schemes and Discounts on Courses to support your career development
Refer a Friend Scheme
Annual and Birthday Leave
Application Process
Apply directly from your Phone
It Takes 5 Minutes to Apply
