Greg joined the Co-op originally as a Store Manager, and has stayed within the business for 8 years. As an Area Manager he looks after 21 shops in Bristol and South Wales.
“Team Leaders often progress to become Store Managers. So part of my job is to spot talent, spend time with those who are interested and able to progress, and help them with their development.”
“Team Leaders mainly work either one of two shifts – early or late. If they’re on an early shift, they’ll be working with one or two other colleagues, either in the bakery or helping on the tills doing newspapers and magazines. The Team Leader will typically be managing stock and handling deliveries until around lunchtime.”
“Team Leaders on night shifts tend to be managing the stock from around lunchtime, before resetting the store at night and making sure procedure is followed and items are all on the shelves.”
“They’ll also be coaching other people, giving feedback to team members on shift, and dealing with customer queries and complaints.”
“They are the heartbeat of the store. While they’ll be handling stock most of the time, they also need to be adaptable in order to manage deliveries. In return we’ll help them to develop their decision-making and leadership skills.”
“Many people who join us on our training programmes are shocked at how much less corporate our workplace feels compared to other big name food retailers. There is a strong supportive culture at the Co-op.”
“With us, you’ll be guided rather than told what to do, which gives people autonomy and freedom. We work in a structured way, but one of our mantras at Co-op is ‘Be yourself always’, and we truly live by that. We try to build diverse teams where people think differently, and that’s what makes it an interesting, fun environment.”