What’s good about front-of-house roles?
No day is ever the same when you’re working front-of-house in hospitality. You’ll deal with different customers and face fresh challenges every day. It will be lively and action-packed and there’s a great sense of team spirit with the rest of the team members. Sure, there will be evenings and weekends to work but, when you’re part of a great team, you can have just as much fun as those on the other side of the bar.
Being on the front-of-house team comes with its perks, too. At Greene King, for instance, you get a 33% discount at any of our pubs, plus discounts with well-known retailers and brands including Apple, ASOS and John Lewis.
There’s also a clear progression plan so you can get your career off to a flying start with support and development opportunities at every step of the way. Once you have the skills and experience you need for a front-of-house role, you’ll open yourself up to a whole world of opportunities.
From communicating with the front of house team to greeting customers and checking in on the kitchen, communication is paramount as an Assistant Manager. They keep the whole establishment running like clockwork and shape customer experiences that keep people coming back. Other important skills include enthusiasm, staying calm under pressure and being organised. An Assistant Manager picks up plenty of knowledge as they do their job, especially about food and drink, which they can share with customers and new members of the team.